Course Information
This practical administration workshop develops knowledge, judgement and workplace application in meeting management. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.
The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.
Workshop Objectives
- Explain the key principles associated with meeting purpose and decision rights.
- Apply practical tools and techniques for agenda design and preparation.
- Use facilitation and participation to support better workplace decisions and outcomes.
- Recognise common risks, barriers and good practices relating to minutes, decisions and action logs.
- Develop a practical approach to time management and difficult dynamics that can be used after the workshop.
Who Should Attend
Administrative professionals, office support staff, coordinators, supervisors and employees who want stronger day-to-day office and business support skills.
Key Topics
• Meeting purpose and decision rights
• Agenda design and preparation
• Facilitation and participation
• Minutes, decisions and action logs
• Time management and difficult dynamics
• Follow-up and accountability
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