Small & Medium-Sized Businesses

SME Business Growth Accelerator

A practical business-growth programme for aspiring entrepreneurs and SME owners focused on business models, planning, finance, marketing, sales, operations, customer service and sustainable growth.

Focus: Turning a business idea into a sustainable and growing enterprise.Face-to-face or virtual; customised cohort and SME accelerator delivery available
Entrepreneur or SME owner planning business growth and expansion
Programme overview

What this programme addresses

This programme provides entrepreneurs and SME owners with a practical roadmap for moving from a business idea to a stronger, more sustainable enterprise. Participants work across the core building blocks of business growth, including business models, planning, finance, marketing, sales, operations, customer experience, risk and growth systems.

Learning outcomes

Workshop objectives

  1. Develop a viable business model by clearly defining the target market, customer value proposition, revenue streams, key resources, and competitive advantage.
  2. Prepare a practical business plan that translates the business idea into clear objectives, strategies, action plans, financial requirements, and measurable growth targets.
  3. Strengthen financial management by applying budgeting, cash-flow management, pricing, cost control, break-even analysis, and basic financial decision-making principles.
  4. Develop effective marketing and sales strategies to identify target customers, build market visibility, generate leads, convert prospects, and increase revenue.
  5. Improve business operations and customer service by establishing efficient processes, managing resources effectively, maintaining service standards, and creating positive customer experiences.
  6. Develop a sustainable growth strategy by identifying expansion opportunities, setting performance measures, managing business risks, leveraging technology, and building systems that support long-term profitability and sustainability.
Who should attend

Recommended participants

  • Aspiring Entrepreneurs with a business idea
  • Start-up Founders and Co-founders
  • Small Business Owners
  • Micro and Small Enterprise Operators
  • SME Owners seeking to expand
  • Family Business Owners and Successors
  • Self-employed Professionals seeking to formalize or grow their business
  • Entrepreneurs transitioning from informal to formal operations
  • Business Managers and General Managers
  • Operations Managers in SMEs
  • Sales and Marketing Managers/Officers
  • Business Development Officers
  • Entrepreneurs developing new products or services
  • Existing business owners experiencing stagnant growth
  • Entrepreneurs preparing to seek financing or investment
  • Professionals planning to leave employment and start a business
  • Young entrepreneurs and emerging business leaders
  • Social entrepreneurs
  • Women and youth entrepreneurs
  • Entrepreneurs participating in business incubators or accelerators
  • SME consultants and business advisors
  • Cooperative and community-based enterprise leaders
Ideal target group

Best suited for

Aspiring entrepreneurs and existing SME owners who need a practical roadmap for developing a viable business model, creating a sound business plan, managing finances, attracting customers, increasing sales, strengthening operations, and achieving sustainable growth.

Organisational application

How the learning can be applied

Especially valuable for businesses moving from idea to start-up, stabilization, growth and expansion, or for established SMEs that already have customers and revenue but need stronger systems and strategies to grow sustainably.

Business IdeaBusiness ModelBusiness PlanFinanceMarketingSalesOperationsCustomer ServiceGrowthSustainability
Coverage

Key topics

  • Business model development
  • Value proposition
  • Business planning
  • Financial planning
  • Cash-flow management
  • Pricing and break-even analysis
  • Marketing strategy
  • Sales strategy
  • Customer service
  • Business operations
  • Risk management
  • Growth planning
  • Technology leverage
  • Business sustainability
WA