Administrative Skills

Archiving and Records Management

Build practical administrative capability and reliable work habits through a focused workshop on archiving and records management.

Archiving

Course Information

This practical administration workshop develops knowledge, judgement and workplace application in archiving and records management. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

Workshop Objectives

  • Explain the key principles associated with records life cycle and classification.
  • Apply practical tools and techniques for filing systems and naming conventions.
  • Use retention schedules and disposal to support better workplace decisions and outcomes.
  • Recognise common risks, barriers and good practices relating to access, confidentiality and information security.
  • Develop a practical approach to digital records and version control that can be used after the workshop.

Who Should Attend

Administrative professionals, office support staff, coordinators, supervisors and employees who want stronger day-to-day office and business support skills.

Key Topics

• Records life cycle and classification
• Filing systems and naming conventions
• Retention schedules and disposal
• Access, confidentiality and information security
• Digital records and version control
• Retrieval, audit trails and continuity

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