Course Information
This practical marketing and sales workshop develops knowledge, judgement and workplace application in high-performance teams remote workforce. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.
The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.
Workshop Objectives
- Explain the key principles associated with remote-work expectations and agreements.
- Apply practical tools and techniques for communication norms and digital collaboration.
- Use planning, accountability and outcomes to support better workplace decisions and outcomes.
- Recognise common risks, barriers and good practices relating to virtual meetings and team connection.
- Develop a practical approach to wellbeing, boundaries and inclusion that can be used after the workshop.
Who Should Attend
Sales, marketing, customer-facing and business-development professionals, supervisors and anyone responsible for attracting, serving or retaining customers.
Key Topics
• Remote-work expectations and agreements
• Communication norms and digital collaboration
• Planning, accountability and outcomes
• Virtual meetings and team connection
• Wellbeing, boundaries and inclusion
• Cybersecurity and information handling
You may also be interested in
Body Language Basics
Build practical customer, marketing and sales capability through a focused workshop on body language basics.
View workshop →Call Center Training
Build practical customer, marketing and sales capability through a focused workshop on call center training.
View workshop →Coaching Salespeople
Build practical customer, marketing and sales capability through a focused workshop on coaching salespeople.
View workshop →