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Build the skills that move your career and performance forward.

Search by course title, skill, workplace challenge or development objective. Choose practical training that strengthens confidence, capability and professional effectiveness.

Workshop catalogue

All workshops

Browse every active workshop, grouped by training area.

Training area

Administrative Skills

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accountability

Accountability in the Workplace

Build practical administrative capability and reliable work habits through a focused workshop on accountability in the workplace.

office procedure

Administrative Office Procedures

Build practical administrative capability and reliable work habits through a focused workshop on administrative office procedures.

new admin

Administrative Support

Build practical administrative capability and reliable work habits through a focused workshop on administrative support.

Archiving

Archiving and Records Management

Build practical administrative capability and reliable work habits through a focused workshop on archiving and records management.

Bookkeeping

Basic Bookkeeping

Build practical administrative capability and reliable work habits through a focused workshop on basic bookkeeping.

Business writing

Business Writing

Build practical administrative capability and reliable work habits through a focused workshop on business writing.

Collaborative writing

Collaborative Business Writing

Build practical administrative capability and reliable work habits through a focused workshop on collaborative business writing.

Exec Personal Assistants

Executive and Personal Assistants

Build practical administrative capability and reliable work habits through a focused workshop on executive and personal assistants.

Meeting Mgmt

Meeting Management

Build practical administrative capability and reliable work habits through a focused workshop on meeting management.

Org skills

Organisational Skills

Build practical administrative capability and reliable work habits through a focused workshop on organisational skills.

Social Media

Social Media In The Workplace

Build practical administrative capability and reliable work habits through a focused workshop on social media in the workplace.

Supply chain

Supply Chain Management

Build practical administrative capability and reliable work habits through a focused workshop on supply chain management.

Training area

Career Development

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Communication

Communication Strategies

Strengthen transferable career skills and professional effectiveness through a focused workshop on communication strategies.

Assertive confidence

Assertiveness And Self-Confidence

Strengthen transferable career skills and professional effectiveness through a focused workshop on assertiveness and self-confidence.

creative problem solving

Creative Problem Solving

Strengthen transferable career skills and professional effectiveness through a focused workshop on creative problem solving.

creativity2

Creativity: Thinking Outside the Box

Strengthen transferable career skills and professional effectiveness through a focused workshop on creativity: thinking outside the box.

CReativity

Developing Creativity

Strengthen transferable career skills and professional effectiveness through a focused workshop on developing creativity.

digital citizen

Digital Citizenship

Strengthen transferable career skills and professional effectiveness through a focused workshop on digital citizenship.

entrepreneurship

Entrepreneurship

Strengthen transferable career skills and professional effectiveness through a focused workshop on entrepreneurship.

interpersonal

Interpersonal Skills

Strengthen transferable career skills and professional effectiveness through a focused workshop on interpersonal skills.

mlearning

mLearning Essentials

Strengthen transferable career skills and professional effectiveness through a focused workshop on mlearning essentials.

negotiation

Negotiation Skills

Strengthen transferable career skills and professional effectiveness through a focused workshop on negotiation skills.

personal branding

Personal Branding

Strengthen transferable career skills and professional effectiveness through a focused workshop on personal branding.

Project Mgmt Promo

Project Management

Strengthen transferable career skills and professional effectiveness through a focused workshop on project management.

telework

Telework And Telecommuting

Strengthen transferable career skills and professional effectiveness through a focused workshop on telework and telecommuting.

softskills

Ten Soft Skills You Need

Strengthen transferable career skills and professional effectiveness through a focused workshop on ten soft skills you need.

Cloud

The Cloud and Business

Strengthen transferable career skills and professional effectiveness through a focused workshop on the cloud and business.

time mgmt

Time Management

Strengthen transferable career skills and professional effectiveness through a focused workshop on time management.

women leaders

Women in Leadership

Strengthen transferable career skills and professional effectiveness through a focused workshop on women in leadership.

Training area

Personal Development

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critical thinking

Critical Thinking

Develop practical self-management and personal effectiveness through a focused workshop on critical thinking.

adult mental

Adult Learning - Mental Skills

Develop practical self-management and personal effectiveness through a focused workshop on adult learning - mental skills.

adult physical

Adult Learning - Physical Skills

Develop practical self-management and personal effectiveness through a focused workshop on adult learning - physical skills.

anger

Anger Management

Develop practical self-management and personal effectiveness through a focused workshop on anger management.

Attention

Attention Management

Develop practical self-management and personal effectiveness through a focused workshop on attention management.

boss

Being A Likeable Boss

Develop practical self-management and personal effectiveness through a focused workshop on being a likeable boss.

Emotional

Emotional Intelligence

Develop practical self-management and personal effectiveness through a focused workshop on emotional intelligence.

Emotional2

Emotional Intelligence at Work

Develop practical self-management and personal effectiveness through a focused workshop on emotional intelligence at work.

goal

Goal Setting and Getting Things Done

Develop practical self-management and personal effectiveness through a focused workshop on goal setting and getting things done.

mind

Improving Mindfulness

Develop practical self-management and personal effectiveness through a focused workshop on improving mindfulness.

awareness

Improving Self-Awareness

Develop practical self-management and personal effectiveness through a focused workshop on improving self-awareness.

happiness

Increasing Your Happiness

Develop practical self-management and personal effectiveness through a focused workshop on increasing your happiness.

job search

Job Search Skills

Develop practical self-management and personal effectiveness through a focused workshop on job search skills.

life coach

Life Coaching Essentials

Develop practical self-management and personal effectiveness through a focused workshop on life coaching essentials.

finance

Managing Personal Finances

Develop practical self-management and personal effectiveness through a focused workshop on managing personal finances.

anxiety

Managing Workplace Anxiety

Develop practical self-management and personal effectiveness through a focused workshop on managing workplace anxiety.

productivity

Personal Productivity

Develop practical self-management and personal effectiveness through a focused workshop on personal productivity.

speaking

Public Speaking

Develop practical self-management and personal effectiveness through a focused workshop on public speaking.

intelligience

Social Intelligence

Develop practical self-management and personal effectiveness through a focused workshop on social intelligence.

learning

Social Learning

Develop practical self-management and personal effectiveness through a focused workshop on social learning.

stress

Stress Management

Develop practical self-management and personal effectiveness through a focused workshop on stress management.

initiative

Taking Initiative

Develop practical self-management and personal effectiveness through a focused workshop on taking initiative.

Trust

Trust Building and Resilience

Develop practical self-management and personal effectiveness through a focused workshop on trust building and resilience.

balance

Work-Life Balance

Develop practical self-management and personal effectiveness through a focused workshop on work-life balance.

Training area

Workplace Essentials

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change management

Change Management

Build practical workplace skills for stronger performance and collaboration through a focused workshop on change management.

appreciatee

Appreciative Inquiry

Build practical workplace skills for stronger performance and collaboration through a focused workshop on appreciative inquiry.

acumen

Business Acumen

Build practical workplace skills for stronger performance and collaboration through a focused workshop on business acumen.

ethics

Business Ethics

Build practical workplace skills for stronger performance and collaboration through a focused workshop on business ethics.

etiquette

Business Etiquette

Build practical workplace skills for stronger performance and collaboration through a focused workshop on business etiquette.

Civility

Civility In The Workplace

Build practical workplace skills for stronger performance and collaboration through a focused workshop on civility in the workplace.

Conflictt resolution

Conflict Resolution

Build practical workplace skills for stronger performance and collaboration through a focused workshop on conflict resolution.

Customer service

Customer Service

Build practical workplace skills for stronger performance and collaboration through a focused workshop on customer service.

customer support

Customer Support

Build practical workplace skills for stronger performance and collaboration through a focused workshop on customer support.

cyber security

Cyber Security

Build practical workplace skills for stronger performance and collaboration through a focused workshop on cyber security.

constructive criticism

Delivering Constructive Criticism

Build practical workplace skills for stronger performance and collaboration through a focused workshop on delivering constructive criticism.

corporate behaviour

Developing Corporate Behavior

Build practical workplace skills for stronger performance and collaboration through a focused workshop on developing corporate behavior.

Dificult customer

Handling a Difficult Customer

Build practical workplace skills for stronger performance and collaboration through a focused workshop on handling a difficult customer.

networking

Networking Outside the Company

Build practical workplace skills for stronger performance and collaboration through a focused workshop on networking outside the company.

networking incide

Networking Within the Company

Build practical workplace skills for stronger performance and collaboration through a focused workshop on networking within the company.

respect

Respect in the Workplace

Build practical workplace skills for stronger performance and collaboration through a focused workshop on respect in the workplace.

responsibility

Responsibility in the Workplace

Build practical workplace skills for stronger performance and collaboration through a focused workshop on responsibility in the workplace.

risk assessment

Risk Assessment and Management

Build practical workplace skills for stronger performance and collaboration through a focused workshop on risk assessment and management.

safety in workplace

Safety In The Workplace

Build practical workplace skills for stronger performance and collaboration through a focused workshop on safety in the workplace.

team building2

Team Building For Managers

Build practical workplace skills for stronger performance and collaboration through a focused workshop on team building for managers.

Teamwork

Teamwork And Team Building

Build practical workplace skills for stronger performance and collaboration through a focused workshop on teamwork and team building.

Training area

Human Resources

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scuccession

Business Succession Planning

Strengthen people-management practices and employee experience through a focused workshop on business succession planning.

contract

Contract Management

Strengthen people-management practices and employee experience through a focused workshop on contract management.

Crisis

Crisis Management

Strengthen people-management practices and employee experience through a focused workshop on crisis management.

Developing a lunch learn

Developing a Lunch and Learn

Strengthen people-management practices and employee experience through a focused workshop on developing a lunch and learn.

Diversity2

Diversity and Inclusion

Strengthen people-management practices and employee experience through a focused workshop on diversity and inclusion.

Onboarding

Employee Onboarding

Strengthen people-management practices and employee experience through a focused workshop on employee onboarding.

recruitment

Employee Recruitment

Strengthen people-management practices and employee experience through a focused workshop on employee recruitment.

termination

Employee Termination Processes

Strengthen people-management practices and employee experience through a focused workshop on employee termination processes.

age gap

Generation Gaps

Strengthen people-management practices and employee experience through a focused workshop on generation gaps.

wellness

Health and Wellness at Work

Strengthen people-management practices and employee experience through a focused workshop on health and wellness at work.

hiring

Hiring Strategies

Strengthen people-management practices and employee experience through a focused workshop on hiring strategies.

hr mgmt

Human Resource Management

Strengthen people-management practices and employee experience through a focused workshop on human resource management.

harrassment

Managing Workplace Harassment

Strengthen people-management practices and employee experience through a focused workshop on managing workplace harassment.

measuring

Measuring Results From Training

Strengthen people-management practices and employee experience through a focused workshop on measuring results from training.

millenial

Millennial Onboarding

Strengthen people-management practices and employee experience through a focused workshop on millennial onboarding.

safety

Office Health And Safety

Strengthen people-management practices and employee experience through a focused workshop on office health and safety.

sensitivity

Sensitivity Training

Strengthen people-management practices and employee experience through a focused workshop on sensitivity training.

talent

Talent Management

Strengthen people-management practices and employee experience through a focused workshop on talent management.

trainer

Train-The-Trainer

Strengthen people-management practices and employee experience through a focused workshop on train-the-trainer.

bias

Unconscious Bias

Strengthen people-management practices and employee experience through a focused workshop on unconscious bias.

safety2

Universal Safety Practices

Strengthen people-management practices and employee experience through a focused workshop on universal safety practices.

bully

Workplace Bullying

Strengthen people-management practices and employee experience through a focused workshop on workplace bullying.

diversity

Workplace Diversity

Strengthen people-management practices and employee experience through a focused workshop on workplace diversity.

harrassment2

Workplace Harassment

Strengthen people-management practices and employee experience through a focused workshop on workplace harassment.

violence

Workplace Violence

Strengthen people-management practices and employee experience through a focused workshop on workplace violence.

Training area

Sales & Marketing

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body language

Body Language Basics

Build practical customer, marketing and sales capability through a focused workshop on body language basics.

call center

Call Center Training

Build practical customer, marketing and sales capability through a focused workshop on call center training.

Coaching

Coaching Salespeople

Build practical customer, marketing and sales capability through a focused workshop on coaching salespeople.

contact

Contact Center Training

Build practical customer, marketing and sales capability through a focused workshop on contact center training.

webinar

Creating a Great Webinar

Build practical customer, marketing and sales capability through a focused workshop on creating a great webinar.

Recognition

Employee Recognition

Build practical customer, marketing and sales capability through a focused workshop on employee recognition.

Event

Event Planning

Build practical customer, marketing and sales capability through a focused workshop on event planning.

performance

High-Performance Teams Inside the Company

Build practical customer, marketing and sales capability through a focused workshop on high-performance teams inside the company.

remote

High-Performance Teams Remote Workforce

Build practical customer, marketing and sales capability through a focused workshop on high-performance teams remote workforce.

sales

In-Person Sales

Build practical customer, marketing and sales capability through a focused workshop on in-person sales.

internet

Internet Marketing Fundamentals

Build practical customer, marketing and sales capability through a focused workshop on internet marketing fundamentals.

marketing

Marketing Basics

Build practical customer, marketing and sales capability through a focused workshop on marketing basics.

public relations

Media And Public Relations

Build practical customer, marketing and sales capability through a focused workshop on media and public relations.

motivate

Motivating Your Sales Team

Build practical customer, marketing and sales capability through a focused workshop on motivating your sales team.

levels

Multi-Level Marketing

Build practical customer, marketing and sales capability through a focused workshop on multi-level marketing.

objections

Overcoming Sales Objections

Build practical customer, marketing and sales capability through a focused workshop on overcoming sales objections.

presentation

Presentation Skills

Build practical customer, marketing and sales capability through a focused workshop on presentation skills.

writing1

Proposal Writing

Build practical customer, marketing and sales capability through a focused workshop on proposal writing.

lead generation

Prospecting and Lead Generation

Build practical customer, marketing and sales capability through a focused workshop on prospecting and lead generation.

sales funnel

Sales Fundamentals

Build practical customer, marketing and sales capability through a focused workshop on sales fundamentals.

servant

Servant Leadership

Build practical customer, marketing and sales capability through a focused workshop on servant leadership.

social media2

Social Media Marketing

Build practical customer, marketing and sales capability through a focused workshop on social media marketing.

telephone

Telephone Etiquette

Build practical customer, marketing and sales capability through a focused workshop on telephone etiquette.

sales secret

Top 10 Sales Secrets

Build practical customer, marketing and sales capability through a focused workshop on top 10 sales secrets.

trade

Trade Show Staff Training

Build practical customer, marketing and sales capability through a focused workshop on trade show staff training.

Training area

Leadership & Management

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finance reports

Budgets And Financial Reporting

Strengthen leadership judgement, people management and team performance through a focused workshop on budgets and financial reports.

mentor

Coaching And Mentoring

Strengthen leadership judgement, people management and team performance through a focused workshop on coaching and mentoring.

employee review

Conducting Annual Employee Reviews

Strengthen leadership judgement, people management and team performance through a focused workshop on conducting annual employee reviews.

new manager

Developing New Managers

Strengthen leadership judgement, people management and team performance through a focused workshop on developing new managers.

staff motivation

Employee Motivation

Strengthen leadership judgement, people management and team performance through a focused workshop on employee motivation.

facilitation

Facilitation Skills

Strengthen leadership judgement, people management and team performance through a focused workshop on facilitation skills.

knowledge

Knowledge Management

Strengthen leadership judgement, people management and team performance through a focused workshop on knowledge management.

leadership

Leadership And Influence

Strengthen leadership judgement, people management and team performance through a focused workshop on leadership and influence.

six sigma

Lean Process And Six Sigma

Strengthen leadership judgement, people management and team performance through a focused workshop on lean process and six sigma.

manager

Manager Management

Strengthen leadership judgement, people management and team performance through a focused workshop on manager management.

middle

Middle Manager

Strengthen leadership judgement, people management and team performance through a focused workshop on middle manager.

politics

Office Politics For Managers

Strengthen leadership judgement, people management and team performance through a focused workshop on office politics for managers.

performance2

Performance Management

Strengthen leadership judgement, people management and team performance through a focused workshop on performance management.

self manage

Self-Leadership

Strengthen leadership judgement, people management and team performance through a focused workshop on self-leadership.

supervise others

Supervising Others

Strengthen leadership judgement, people management and team performance through a focused workshop on supervising others.

team building

Team Building Through Chemistry

Strengthen leadership judgement, people management and team performance through a focused workshop on team building through chemistry.

virtual

Virtual Team Building And Management

Strengthen leadership judgement, people management and team performance through a focused workshop on virtual team building and management.

For organisations

You do not need to know the course name.

Tell us the performance challenge, capability gap or group you want to develop. BTI can help identify suitable workshops and discuss a delivery approach aligned to your organisation.

Corporate training and management development
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