Leadership, Change & Transformation in the Public Sector Workshop

What this programme addresses

This workshop develops the leadership and change-management capabilities required to implement organizational transformation in the public sector. Participants strengthen leadership, emotional intelligence, stakeholder engagement, resistance management and transformation planning, with particular relevance to digital transformation, process improvement, restructuring, new policies and service modernization.

Workshop objectives

1. Develop effective leadership capabilities to inspire, influence, and guide individuals and teams through organizational change and transformation.
2. Strengthen emotional intelligence by improving self-awareness, emotional regulation, empathy, and interpersonal relationships during periods of uncertainty and change.
3. Apply effective stakeholder management strategies to identify, understand, engage, influence, and maintain productive relationships with key stakeholders.
4. Identify and address resistance to change by understanding its causes, recognizing different forms of resistance, and applying appropriate strategies to build acceptance and commitment.
5. Develop and implement organizational transformation strategies that align people, processes, leadership, technology, and organizational objectives.
6. Integrate leadership, emotional intelligence, and stakeholder engagement to effectively manage change, overcome resistance, and build a culture of continuous improvement and organizational transformation.

Recommended participants

• Permanent Secretaries and senior government executives
• Directors and deputy directors
• Department and division heads
• Senior managers and middle managers
• Programme and project managers
• Change-management professionals
• Human resource managers and HR professionals
• Operations managers and supervisors
• Strategic planning and policy personnel
• Organizational development professionals
• Transformation and process-improvement teams
• Stakeholder engagement and public relations personnel
• Team leaders and supervisors
• Public-sector professionals identified as emerging leaders
• Administrators
• Operations and facility managers

Best suited for

Senior and middle-level public-sector managers, directors, project leaders, HR professionals, change champions, and emerging leaders who are responsible for leading people and implementing organizational change and transformation.

How the learning can be applied

Best suited for government agencies undertaking digital transformation, process improvement, restructuring, new policies, service modernization or wider organizational transformation.

Key topics

• Public-sector leadership
• Emotional intelligence
• Stakeholder analysis and engagement
• Change communication
• Resistance to change
• Change leadership
• Transformation planning
• Digital transformation
• Process improvement
• Restructuring
• Policy implementation
• Service modernization
• Employee engagement
• Continuous improvement culture