Entrepreneurial Leadership & People Management

What this programme addresses

This workshop helps growing businesses transition from owner-managed to team-managed operations. Participants strengthen leadership and emotional intelligence while developing practical systems for recruitment, delegation, communication, performance management, employee development and conflict resolution.

Workshop objectives

1. Strengthen entrepreneurial leadership capabilities by applying effective leadership approaches to inspire employees, establish direction, make sound decisions, and achieve business objectives.
2. Develop emotional intelligence by improving self-awareness, emotional regulation, empathy, and interpersonal skills to build stronger workplace relationships.
3. Improve recruitment and employee selection by identifying workforce needs, defining appropriate roles, assessing candidates, and selecting employees who align with organizational requirements and culture.
4. Apply effective delegation and communication by assigning responsibilities according to employee capabilities, setting clear expectations, and maintaining accountability and teamwork.
5. Strengthen employee performance management by establishing clear performance expectations, setting meaningful objectives, providing coaching and feedback, recognizing achievement, and addressing performance gaps.
6. Apply effective conflict-management strategies to address workplace disagreements constructively, improve relationships, reduce disruption, and create a respectful, collaborative, and high-performing work environment.

Recommended participants

• Small and Medium-Sized Business Owners
• Entrepreneurs and Start-up Founders
• Managing Directors and Business Partners
• General Managers
• Operations Managers
• Department Managers and Supervisors
• Team Leaders
• Human Resource Managers and Officers
• Business Development Managers
• Project Managers
• Family Business Owners and Successors
• Business Owners preparing to hire their first employees
• Entrepreneurs transitioning from sole proprietor to employer
• Managers responsible for recruitment and employee development
• Supervisors responsible for employee performance
• Newly appointed managers and supervisors
• Aspiring entrepreneurs and emerging business leaders
• Professionals preparing to take on management responsibilities

Best suited for

SME owners, entrepreneurs, managers, supervisors, and emerging leaders who are responsible for recruiting, leading, developing, motivating, and managing employees while building a high-performing and healthy workplace culture.

How the learning can be applied

Particularly valuable for growing businesses transitioning from owner-managed to team-managed operations and needing stronger systems for recruitment, delegation, communication, performance management, conflict resolution and employee development.

Key topics

• Entrepreneurial leadership
• Emotional intelligence
• Recruitment and selection
• Role definition
• Onboarding
• Delegation
• Communication
• Coaching and feedback
• Employee performance management
• Recognition
• Conflict management
• Employee development
• Retention
• High-performance culture